Refund policy

Brand: Rental Sports Gears

At Rental Sports Gears, we want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully:

1. Return Window
• Customers may request a return within 30 days of receiving the product.
• After 30 days, returns will not be accepted.

2. Return Conditions
• Products must be unused, undamaged, and returned in their original packaging with all tags and labels intact.
• Customized or personalized products are non-returnable.
• Customers are responsible for all return shipping costs.

3. Refund Process
• Refunds will only be issued after we have received and inspected the returned product.
• Once the returned product is approved, your refund will be processed to your original payment method.
• Please allow 7–14 business days for the refund to appear in your account.

4. Responsibility During Return Shipping
• Rental Sports Gears is not responsible for any damage, loss, or delay caused during return shipping.
• Customers should use a trackable and insured courier service to ensure safe delivery of the return.

5. Non-Refundable Situations

Refunds will not be issued if:
• The return request is made after 30 days.
• The item is damaged or used by the customer.
• The returned product does not reach us due to courier issues.

6. Contact Information

For returns or refund inquiries, please contact us:
Email: rentalsports58@gmail.com
Business Hours: [e.g., Mon–Fri, 9:00 AM–6:00 PM GMT+5]